FAQ
Chauffeur Service
We have a high-quality fleet of vehicles with different vehicle classes that meet your needs. You can choose between business limousines, vans or first limousines, depending on how many people you want to transport and how much luggage you have. All of our vehicles are modern, comfortable and safe.
You can easily book a trip via our website or by telephone. Simply enter your pickup and destination addresses, date and time, number of passengers and desired vehicle. You will then receive a confirmation by email or SMS with all the details of your booking. If you would like to change or cancel your trip, you can contact us at any time. Please note that changes or cancellations may incur fees depending on the timing.
The cost of our chauffeur service depends on various factors, such as the distance traveled and the type of vehicle chosen. To receive an accurate quote, we recommend you contact us directly. We will then discuss all the details of your trip and make you an individual offer. Our goal is to offer our customers a first-class service at a fair price.
The service is free for any changes made up to 60 minutes before the trip.
A chauffeur service is an exclusive and professional service that provides you with a luxury vehicle with an experienced and local driver. A taxi is a form of public transport that you can hail at a stop or on the street. Ein Chauffeurservice bietet Ihnen mehr Komfort, Sicherheit, Diskretion und Flexibilität als ein Taxi.
We offer you various services, from airport transfers, chauffeur services to concierge services. With our airport transfer we will take you to your flight on time and stress-free or pick you up when you arrive. Here we track the flights and adjust the pick-up and drop-off times accordingly. With our chauffeur service you can sit back, relax and enjoy the journey while we take you to your desired destination. With our concierge service we can help you plan and organize your stay, for example by reserving hotels, restaurants or tickets.
You can easily pay for our service online with your credit card or via PayPal. We accept all major credit cards such as Visa, Masterand or American Express. You will receive an invoice by email after your trip.
Concierge Service
The concierge service includes a wide range of services tailored to the individual needs of our customers. These include, but are not limited to, reservations for restaurants and events, shopping and delivery services, travel planning and booking, and personal assistants.
You can book a concierge service in different ways. This can be done online, by telephone or by email or WhatsApp.
The length of time it takes to organize a concierge service depends on various factors, such as the type of service you need, the availability of the concierge team and the complexity of your request. A concierge service can usually be organized within a few hours. However, if you have an urgent need, you can contact the concierge service and have your request prioritized.
Concierge services are confidential and discreet, this is our company's top priority. Concierge services staff are trained to protect the privacy of their customers. You can rest assured that your personal information will be kept secure and confidential.
Airport transfer
To book a chauffeur with our company, you can contact us by phone or email. You can find our contact details on our website. Alternatively, you can also use our online booking form to reserve a trip. Simply enter the details of your trip, such as pickup and destination locations, date and time, and the number of passengers. We will then contact you immediately to confirm your booking and discuss any further details.
Your driver will be waiting for you at the airport or meeting point with a sign with your name or the name of your company. He will help you with your luggage and accompany you to your vehicle. Your driver will also contact you by telephone if there are any delays or difficulties.
S and E class limousines as well as V classes are available for airport transfers.
In der Limousine können zwei große Koffer sowie zwei kleine Koffer transportiert werden. In der V-Klasse ist der Transport von vier großen Koffern sowie zwei kleinen Koffern möglich.
We track your flight status in real time and adjust our pickup time accordingly. If your flight is delayed or changes, you don't need to worry. We will always wait for you and give you a free waiting time of up to one hour.
Stopovers are possible during a transfer.
Allgemein
Yes ! Please contact us and ask about our business option. We will briefly adjust our concierge to your company needs. A tailor-made company invoice, your preferred chauffeur, the daily newspaper or your favorite drink in the car are just some of our concierge services that are included in the price. Are you only traveling for a one-day meeting? You are welcome to ask our chauffeurs to store your luggage in our secure office at Frankfurt Airport. Our concierge service has no hidden extra costs and is included for our customers.
Talk to us or write to us via WhatsApp or email. We don't require a traditional application and would be happy if you could tell us briefly about yourself.
Customer experiences
